Here's some information about the data centres which Enbeservers
use:
Location
Our suppliers use two UK datacentre facilities, one in Fareham, South
Hampshire, and the other in Reading, Berkshire. Both have
state-of-the-art facilities, top-quality connectivity and are manned
24/7 with skilled personnel. Having two sites allows literally
bomb-proof disaster resilient systems, and allows costs to be lower than
London-based organisations.
Network connectivity
Both data centres have at least three dedicated gigabit fibre uplinks
which take diverse routes via road and railways to a central
London-based multi-point gigabit ring. From there the connections are
peered with all the major UK backbones.
Internal to the datacentres, we ensure that there is no single point
of failure up until the connection reaches your server. To do this we
double-up on equipment such as routers, switches and firewalls in a
mirrored configuration with a heart-beat monitor between the two sets.
Network diagram
Power
As well as short-term Uninterruptible Power Systems (UPS) systems
there are multiple diesel generators at both sites, with a minimum of 96
hours fuel on-site, giving you total protection you from power failures.
Hardware
We use high-quality 
& 
hardware in order to minimise
the risk of failure. Most of our dedicated servers also use RAID(1),
providing additional resilience against disk failures. We also keep
hot-standby equipment on-site so that even in the most catastrophic
server failure event we can simply swap the disks into a new, identical
chassis.
Security
There is a 24/7 on-site security presence with 24/7 internal CC-TV
monitoring. In addition there are comprehensive security procedures
including proximity access control and a hi-tech weigh-in weigh-out
entry system. Only authorised personnel even have access to the servers.
Fire
The data centres are equipped with the fire detection systems and
halon-gas fire suppression systems.
Maintenance
All critical systems, such as UPS, generators and backup network
links are tested on a regular basis to ensure that they are ready in the
event of a real failure.
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