Service Changes and Extra Services  

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This page is for existing Enbecom Solutions customers. If you are one, we hope you're happy with you domain name, web hosting, telephone number, or whatever you've ordered from us.

You may need to change one or more technical details of your existing services, such as the email address that all of your domain name's email goes to, or the landline telephone number that your 0800 freephone number diverts to. Whatever the change, we should be able to make it easily.

The cost of making some changes to your services is nothing. However, due to the time and resources used, certain service changes are charged for. You will see a list of types of changes and associated fees, in the options list below. Simply select a type of change, type the full details of the change, then 'add to basket'. Then go to the checkout and pay as usual.

Don't forget to order each change and add it to your basket individually.


Service Change/Addition
Please make one change at a time. Select the change type, click Add to Basket, then repeat until all changes are in your Basket.

Please note that these actions are carried out manually, so these fees cover the cost of any labour and/or charges levied by our suppliers.

It may be possible for you to carry out some of the actions detailed here through your online control panel (which may be free), but if you prefer it to be done by us, or if doing it through your control panel yourself is not available or does not work, then select an option here.

Any queries? Please contact us. 


In the box below, please provide:
Domain name involved, Full details of this change

Thank you.

Quantity:

Change/Addition Choice
ADD - One RealAudio Stream until end of current domain year (£45)
CHANGE - Domain registrar away from Enbecom (£10)
CHANGE - Name Servers for domain - away from Enbecom (£10)
CHANGE - Enbecom Customer/Order Password to randomly generated one (FREE)
CHANGE - Repair FrontPage Extensions Files due to customer damage (£5)
CHANGE - Update customer address/phone number/email address for correspondence with Enbecom - YOU MUST provide new address during the checkout process, and existing address in box to left NOW (FREE)
CHANGE - Destination website address for web forwarding/web linking (£2)



IMPORTANT: We'd like to point out that for some services, we are reliant on the relevant networks/suppliers to action their part of changes, so timescales are not guaranteed. If for any reason we cannot make a change we will refund your change fee for that change in full, unless we have incurred costs because - for example - you haven't provided the details correctly.




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