Enbecom Solutions | Domain Transfers

The deal

If you like the look of our service and prices on Domain Name registration, Web Hosting and other services, you can usually transfer your Domain name and hosting to Enbecom Solutions.

Then, you can benefit from our great rates and additional services.

To apply, either order as normal from our Domain Names page and tick the existing Domain Name for transfer box, or follow the instructions in the 'four simple steps' box above.

Either way, you must read the important Transfer Information at the bottom of this page, under the Transfer 'product'.

You can check out how your transfer is progressing by using our FREE Domain Checker - see the link on the left hand side of this page.

Look at the benefits - then transfer your Domain Name and web hosting to us now!

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Domain Transfer
You MUST add this FREE 'product' to your Shopping Basket to let us know that you wish to transfer a Domain Name to us which is currently with another service provider.

Then, go to the Domain Names page and order Domain Name rental for the number of years you want.

After you've ordered the Domain Name and paid, we will then email you full instructions for what to do next.

Please note that you have 60 days from the date of this order to ensure that the transfer takes place. If this period expires you will need to re-order and pay again.

Please also ensure that you have read all the special information relating to transfers, before you order.

In the box below, please provide:
Domain Name being transferred

Thank you.

Quantity:

Important - Transfer Information

You need to be aware of various points.

Firstly, when you ask us to transfer a domain, the procedure is different depending on the domain ending (eg .co.uk, .com etc.) and the way in which your current domain/hosting provider (your current 'host') originally set up the domain and/or hosting. In this text, we also use the word Registrar to mean the 'host' for your domain.

You should use our Domain Checker (see the link on the left hand side of this page) to check the email address of the 'Administrative Contact' for your existing domain name before initiating a domain transfer to Enbecom Solutions. Some important transfer-related emails will go to this address so it must be valid.

With some domains (like .co.uk) we will send you, the customer, full instructions of what to do. This will involve you contacting your existing host by email or post to ask them to make a couple of technical changes, and to cancel your account with the host if this is appropriate (we will provide a template for the wording to send to the host).

With other domains (like .com), the registered owner of the domain will be sent a confirmation request via email to the address that is listed as the 'Administrative contact' on a 'Whois search'. You can do a 'Whois search' free by using our Domain Checker - this will tell you who is the administrative contact - it may be you, or it may be your hosting company. If it's you, then you just follow the instructions in the email. If it isn't, then you'll need to write to your existing hosts asking them to action the transfer - we'll send you an email telling you the technical information that they need to know.

Please note that your existing hosting company may action the transfer immediately, or they may ask you to fill in a form. Also, they may charge a fee for the transfer and/or for other reasons. You are responsible for paying any fees to your existing host.

On receiving the required information it can take up to 5 days for the transfer to be completed.

VERY IMPORTANT: We use an automated system for domain transfers. This uses a system of transfer 'windows' - in other words, a specific amount of time in which a domain name transfer must take place - the lengths of which are outside of our control. You must make sure that you follow any insructions we send you immediately, and that your current hosts action the transfer as soon as possible - within 10-20 days. After 30 days, this 'window' will expire. If a domain name transfer is not completed in the specified time, you will have to re-apply for your domain name transfer and pay for the domain name again.

Your current registrar can deny a transfer for several reasons:

If the present Registrar has emailed the domain admin contact for confirmation that the Registrar transfer can go through and has not had a confirmation reply back within 3/5 days.
Domain is not paid for: If your domain is due for renewal with the current registrar, you have up until the day before the renewal date to complete the transfer of your domain. After that, you will have to pay the current registrar a renewal fee before you will be able to transfer your domain.
Domain is less than 60 days old: A domain cannot be transferred within the first 60 days after it has been registered. The current registrar will automatically decline transfers that occur in the first 60 days of a domain name being registered.
Domain is involved in a legal dispute: If your domain is the subject of a litigation matter, involved in a bankruptcy proceeding, trademark dispute or dispute over the identity of the registrant, the current registrar will refuse to transfer your domain.
At the discretion of the current registrar: The current registrar of your domain can also deny the transfer at their discretion. Your transfer cannot however, be denied without a valid reason.

Please note again, that if the transfer fails due to a lack of authorisation within the specified time period or due to rejection by your current registrar then unfortunately we will be unable to return any fees.

Any queries? Please contact us.