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KENT OFFER TERMS AND CONDITIONS

The following terms and conditions are for the Kent Offer on the Enbecom Solutions Website, and should be read in conjunction with all policies and terms and conditions for purchases from Enbecom Solutions.

After consultation with you, we will design and produce an Internet Web Site for your business. The website can contain up to 10 pages. Each page can contain varying amounts of text, graphics and/or photos, but we reserve the right to charge extra if in our opinion the proposed content will cause us an exceptionally large amount of work.

The price for this offer includes programming in HTML and/or PHP as deemed appropriate by Enbecom for the website being produced.

To provide this offer at such a low rate, communication between both parties when providing the service is primarily provided on a 'mail order' basis, i.e. by phone, email and post.  The price of this offer includes one visit to your business premises, for a maximum duration of one hour, to discuss the website or collect literature etc, if such a meeting is asked for.  It does not include any costs relating to additional face-to-face meetings, e.g. time and travel.

The price for this offer includes two years' registration of your chosen domain name (if available or already owned and to be transferred to Enbecom). There is no obligation to renew the domain registration after this time, but the domain will cease to function if registration is not renewed.

The price for this offer includes two year's website hosting, which can basically be described as storage space for the files which make up your website on a computer permanently connected at high speed to the Internet. There is no obligation to renew hosting after this time, but your website will cease to function if it is not renewed.

Domain name registration and web hosting as described above is initiated usually within 72 hours of your order, and not when you send us information relating to your business which we will use to produce your website.

Because we believe in personal service, we may contact you to confirm your requirements before processing an order fully. Enbecom Solutions reserves the right to wholly or partially refuse any order.

We may place a small electronic 'banner' advertisement on your Web Site directing people towards our Web Site. The image is usually sourced from our servers each time a user visits your Web Site and as a result may change in appearance from time to time.

This offer is available to orders placed through Enbecom Solutions from October 30th 2010 - October 31st 2013. The date of placing the order will be the basis for determination of qualification. This offer is available to businesses who are not existing customers of Enbecom Solutions, which are primarily based in the county of Kent as defined by Kent County Council, or in one of the London Boroughs of Bromley, Bexley, Lewisham and Greenwich.

We offer this package at a discount to businesses in this area because we have a main base in Kent and travel costs are lower.  In addition one of our key aims is to provide a loyal service to local businesses.  We also have local knowledge meaning that our research costs may be lower.

It is your responsibility to provide us as soon as possible with all information regarding your business which you want to include in your website, including any rough notes or designs, plus brochures, photographs, text (including text which must by legal requirement be included in your website), and any other media. If all of this information is not received by us at the LATEST of either the closing date of this offer or EIGHT weeks after the date of placing your order, we will either complete production of your website with the information received (if any information has been received), or design and place online a basic website containing your business contact details (if no information has been received). We will not return any fees (subject to statutory rights held by us or you).

***The information below this paragraph and until *END OF ADDITIONAL TERMS FOR EXISTING WEBSITES* below applies in addition to the other paragraphs if your business already has a website***

If your business already has a website, then optionally, after consultation with you, we will obtain the individual files which make up your existing Internet Web Site, and alter and update them to your requirements. There must be no more than 10 pages which need changing (we will of course attempt to preserve the other pages). We reserve the right to charge extra if in our opinion the proposed changes will cause us an exceptionally large amount of work.

You will need to provide us with the individual files which make up your existing website, on media such as CD-ROM. In exceptional circumstances we can obtain files direct from the existing Internet location of your website (i.e. by visiting your website and downloading the files to our machines), but this method is not technically ideal and we may charge an extra fee for this.

You, the Customer, are responsible for ensuring that none of the individual files and programming which make up your existing Internet Web Site are subject to any restrictions, legally or otherwise, including (but not limited to) copyright restrictions or rules on altering the code or layout.

We will also transfer the hosting and domain name registration relating to your website to us. Domain Registration and Hosting will then need to be paid for and renewed through us.

You, the Customer, will be responsible for carrying out your part of the procedures for transferring the domain name registration and hosting of your website to Enbecom Solutions. This may incur a charge from your existing provider of these services, which you will be liable for. In certain circumstances, due to technical or other reasons beyond our control, it is not possible to transfer domain registration or hosting from your existing provider. If this is the case, we are unable to provide this offer to you, but we may be able to provide service based on our standard prices detailed on our Web site.

Domain name registration and web hosting as described above is initiated usually within 72 hours of your order, and not when you send us information relating to your business which we will use to update your website.

*END OF ADDITIONAL TERMS FOR EXISTING WEBSITES*

***The information below this paragraph and until *END OF ADDITIONAL TERMS FOR ONLINE SHOP WEBSITES* below applies in addition to the other paragraphs for our Kent Offer with Online Shopping service***

For an additional fee, we can design and produce an online shopping website based on your product and price list. This allows a viewer of the website to place items in a virtual 'shopping basket' and use a virtual 'checkout' to pay for and order items online using a credit or debit card.

You, the Enbecom customer, are able to use online facilities to amend product details and prices at any time. We are able to make alterations to your online shop for a fee, in line with our standard price list.

Our fee includes the design and production of your site only - the fee does not include the initial and ongoing costs of internet credit and debit card processing facilities. We provide information only on companies providing these processing facilities. We are unable to give recommendations, and to the maximum extent permitted by law, we are not liable in any way for the operation of these facilities or any consequential losses.

If we have already commenced work on any part of your website which is connected with your website's online shopping facilities, we are unable to refund any fees paid to us for the design and production of your website.

*END OF ADDITIONAL TERMS FOR ONLINE SHOP WEBSITES*

This offer cannot be used in conjunction with any other offer.

Enbecom Solutions' decision is final in any disputes. This does not affect any statutory rights.

This offer is subject to the above terms and conditions, as well as our Terms and Conditions of Service - namely, our Privacy Policy, Code of Conduct and Service Agreement, and the information on the Rules and Regulations page of the Enbecom Solutions Website.


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