Enbecom

 

Website Maintenance

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Website Software and Content Updates

Two important and great value services for keeping your website secure and up to date.

Website Software

If your website runs on a Content Management System, e-commerce system or other software, that software needs to be kept up to date, to ensure that security vulnerabilities get fixed, new features are added and bugs get squashed.  It makes very good business sense to keep your website up to date - the cost of a website being hacked can be huge.   Unfortunately, keeping your site's software up to date is usually more complicated than updating the software on your smartphone or home computer.

We'll proactively monitor and carry out updates to your website's software from just £14.99 per month.  This includes the core software plus addons, plugins and modules.

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Website Content

With so much competition around, stay ahead of the game by keeping your website's content up to date.

Let us update your website design and content, either as a one-off service, or as part of a regular maintenance agreement so you have a number of hours' work from us every month for a fixed spend.

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Any queries? Just ask.
 

See our prices below:

 

Website Software Updates - keep your Content Management System (CMS) or e-Commerce package up to date

bullet Common Content Management Systems (CMS) like Drupal, Joomla and WordPress, and e-Commerce packages like OpenCart, Zen Cart, PrestaShop, and osCommerce, as well as their add-on modules require regular software updates to help them stay secure, to add new features and to fix bugs - the same reasons as for your computer, smartphone, TV set-top box, etc.
bullet In many cases, updates to your CMS or e-Commerce package require technical skill.
bullet We proactively monitor your site and keep your CMS software up-to-date - you can just pay each month and forget about it.
bullet Your site does not necessarily need to be hosted with us - we can update a wide range of sites.

If your CMS or e-Commerce software and standard add-on modules have not been modified in any way from the downloadable versions

£14.99 per month

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If your CMS or e-Commerce software and add-on modules have been modified by Enbecom (or someone else, if their modifications are fully documented and we can work with them)

£24.99 per month

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Standard Site Content Updates

bullet Ideal service for changes to product information, pricing, terms, deals, opening hours, contact details etc
bullet Includes alteration/updating of existing text on website pages (no design changes)
bullet Great value for small to medium businesses looking for professional website maintenance on a budget

One off... £49 for up to 2 hours work
(maximum of one purchase/update per calendar month at this rate)

OR pay monthly... £24.99 per month for up to 2 hours work per month. SAVE 49% on the one-off update price
(minimum 12 month contract, then renewable monthly).

Advanced Site Content Updates

bullet A more wide-ranging package, combining style & content changes
bullet Includes all of the above types of change plus style, logo, font, colour scheme and other theming changes
bullet For medium to large organisations looking to keep their website fresh, modern and accurate

One off... £269 for up to 9 hours work
(maximum of one purchase/update per calendar month at this rate)

OR pay monthly... £199 per month for up to 9 hours work per month. SAVE 26% on the one-off update price
(minimum 12 month contract, then renewable monthly).

 

Combined Content & Software Maintenance Plans

Combine Standard Site Content Updates and Software Updates for £34.99 per month
or £44.99 per month if your software has customisations
Minimum 12 month contract then renewable monthly

Combine Advanced Site Content Updates and Software Updates for £209.99 per month
or £219.99 per month if your software has customisations
Minimum 12 month contract then renewable monthly


Updates to your CMS software are carried out within the major release range of the core software and add-on modules under which your site currently runs.  This is because your template / theme and other components may not be compatible with new major releases.  Upgrades to new major releases may be available, at an additional charge.

Some CMSs, e-commerce software and add-on modules require you to make payment to the software author in order to receive software updates.  We'll need you to do this if we are to update those software elements for you.

Additional hours charged at our standard professional rate (available on request).

See lower on this page for further terms and conditions.

 

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As usual, we reserve the right to charge extra if in our opinion there is an exceptionally large amount of work to do, with any of our services.  Software Update services that are for sites where the CMS software has modifications, are for sites where the CMS has had a number of minor amendments to core code or freely available, off-the-shelf add-on modules that are listed on the CMS software's official add-on module list.  The service at the rates given above is not available where the site software has been significantly or heavily customised, especially where custom modules have been introduced.  We offer separate packages for this type of site - please contact us for details.  If your website's software has not been updated in a long time when we start providing software update services for you, there may be a one-off charge for the additional work to get your website's software to a point where we can provide regular updates.

Please note that you may be required to meet the costs of obtaining licences for various scripts, software packages and/or updates for your site.

Available working time does not roll over from month to month so we advise that you make the most of the available time each month.  A month begins at the start of your monthly billing cycle.

If your website is hosted elsewhere, we are in part reliant on the co-operation of you and your existing domain / hosting provider and we ask that you do everything you can to help facilitiate this.  We aim to take backups of your website and underlying database before undertaking technical work like software updates so please ensure that if your site is hosted elsewhere, facilities are available to make and restore backups.  You should aim to take regular backups yourself.  Technical work can be unpredictable in terms of results depending on a number of factors such as customisations and the ability of different software modules to work with each other.  We reserve the right to refuse any order in whole or in part and this includes (but is not limited to) if we are unable to work with your website and/or hosting provider.  Your site will usually need to be suspended (e.g. 'under maintenance' will be shown to site visitors, who will not be able to access anything) while work takes place.

All use of Enbecom Solutions products and services is subject to Enbecom Solutions' terms and conditions, available at www.enbecom.net.

A continuous payment authority must be in place whilst pay monthly services are being used (unless explicitly agreed otherwise by us in writing).  The prices that we are able to offer you for pay monthly services do not allow for the administration and chasing of irregular or unpaid payments - they must be made on time, every time.  If payment is not made on time for ANY reason or if a continuous payment authority is cancelled without a new one being set up within 24 hours, 14 days' notice will be given before all services are cancelled without penalty or liability to Enbecom (the notice period starts from when the payment was originally due as it is your responsibility to make payment on time).  Many of our services have a minimum term, e.g. 12 months.  Failure to make payment on time (i.e. twice) or cancellation of your service within the minimum term will mean that all payments for the minimum term will immediately become due.  Once the minimum term is paid for, services will be provided, for the period paid for.


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